Iván Yiran Liu - Product & UX Designer Portfolio

Case Studies

Laptop mockup of the redesigned Help Centre.

Redesigning the Help Centre for Better Access and Usability

Led the design and research efforts to improve iaptus’ Help Centre.

Identified and resolved critical technical issues that blocked user access.

Enhanced navigation and overall user experience through thoughtful design iterations.
Ensured the platform works toward WCAG 2.2 accessibility standards for inclusivity.

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Redesigning the Help Centre for Better Access and Usability

Led the design and research efforts to improve iaptus’ Help Centre.

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Laptop mockup of the new task management feature.

Task Management: Adapting to User Needs in B2B

Designed a new task management feature for new customer and ensured its wider benefits.

Conducted user research and iterative prototyping to refine usability.

Completed feature development meeting user requirements on a urgent deadline.
Created a pilot program, achieving a 95% adoption rate within the first week.

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Task Management: Adapting to User Needs in B2B

Designed a new task management feature for new customer and ensured its wider benefits.

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Virtual Reality, Real Impact: Bystander Training via VR

Managed a multidisciplinary team to create a VR environment for bystander intervention training.

Led the VR team in designing and developing an immersive VR program.
Built a scientific foundation to create a research proposal and got funded by the University
Conducted a scientific experiment to evaluate the impact of the VR program.

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Virtual Reality, Real Impact: Bystander Training via VR

Managed a multidisciplinary team to create a VR environment for bystander intervention training.

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Data Driven Research

Human Centre Design

Multidisciplinary Collaboration

Data Driven Research

Human Centre Design

Multidisciplinary
Collaboration

Case Studies

Redesigning the Help Centre for Better Access and Usability

Redesigning the Help Centre for Better Access and Usability

Task Management: Adapting to User Needs in B2B

Task Management: Adapting to User Needs in B2B

Virtual Reality, Real Impact: Bystander Training via VR

Virtual Reality, Real Impact: Bystander Training via VR

Data Driven Research

Human Centre Design

Multidisciplinary Collaboration

Data Driven Research

Human Centre Design

MultidisciplinaryCollaboration

Case Studies

Redesigning the Help Centre for Better Access and Usability

Redesigning the Help Centre for Better Access and Usability

Task Management: Adapting to User Needs in B2B

Task Management: Adapting to User Needs in B2B

Virtual Reality, Real Impact: Bystander Training via VR

Virtual Reality, Real Impact: Bystander Training via VR

Multidisciplinary
Collaboration